Shipping Policy

All UK orders are sent via Royal Mail on the next working day of the purchase. Orders made after 12:00 pm will be sent on the next working day (Monday - Friday). Zerotonin offers free shipping for all the orders to the UK. Please allow 1-3 working days for delivery.

International orders (Europe and Rest of the World) are sent via Royal Mail International post on the next working day and a delivery charge of £15 is applied on each order. Please allow 5-10 working days for delivery.

Tracking information is sent via email once the order is shipped.

 

 

Return & Exchange Policy

Zerotonin offers a 14 day return policy on all Zerotonin products excluding products on sale. 

Zerotonin offers a 14 day Exchange policy. we can not provide a different size as our pieces are unique. therefore, you can exchange with a different item. Please note in case of price difference, we can offer you a store credit which you can use in a later date.

 Please ensure the returned and exchange items are unworn, unwashed and undamaged. Ensuring all tags and labels are still attached and undisturbed.

Any items on sale are final sale and are non returnable. 

We refuse the right to accept any returns that are believed to be made maliciously, fraudulently or to cause loss, damages or copyrights to Zerotonin In the event continuous returns are made, refusal of returns will be considered.

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